Frequently Asked Questions (FAQs)

Not-for-Profit Conference 2021

How it works

The National Not-for-profit Virtual Conference is an interactive online experience designed to offer participants the same calibre of content and experiences as previous face-to-face events.

The one-day virtual conference will feature an exclusive mix of keynote speakers, concurrent sessions, pre-recorded content, resources and networking opportunities.

The program has been designed with flexibility in mind, so participants will be able to access sessions at their convenience, around work and personal commitments.

The program offers up to 12 hours of CPD with live and pre-recorded sessions on the conference day. You also have the option to view these sessions during the 4-week OnDemand period post-conference, ending 19 May 2020, 11:59pm AEST.

As a CPA Member, your CPD diary will be updated based on your actual total session viewing time; This will be complete within the two weeks after 19 May 2021. Non-members are requested to manually track their hours.

The event will be available at any time and will have a curated program across different time zones.

Once the conference has concluded, the event will stay open till Wednesday 19th May 2021 for access to certain sessions and rooms. Please note that not all sessions will be available after the event has ended and some features will not be accessible.

The virtual conference can be accessed from a laptop, computer (Mac or PC) or tablet (Android or iOS). We recommend you test your computer or device in advance.

We recommend using Chrome or Firefox as they’re the most stable and consistent browsers for this virtual environment.

Yes, we have a Virtual Experience Guide and navigation video available to help you make the most of your conference experience. Check back soon for these resources.


Tickets can be purchased all CPA Australia members, members of the wider profession, and any interested members of the public. The program has been designed with flexibility in mind, so participants can access sessions at their convenience.

You will receive a reminder email 24-48 hours before the event with login and access details. The event will be delivered through a virtual event platform, so we recommend you run a system check prior to the event.

On the day

Yes, you’ll be required to use the same email you registered with to log in to the event.

Yes, you can log in and out when the event is live. Any sessions you don’t watch live will be available as a recording later.

There will be a chat function for most of the keynote sessions, where you’ll be able to ask the speaker questions. There are also live Q&A opportunities throughout the program.

Most sessions will be recorded and will be available to view for a short period after it has ended.

There will be a range of public, private and moderated chat options available throughout the event to encourage networking opportunities among participants.